CASE STUDY

Automated SOC 2 Policy Coverage Validation

Customer Type: SOC 2 Compliance Advisory Firm

Primary Framework(s): SOC 2 CC

Workflow Type: Policy Review + Gap Detection

Customer Profile

  • Boutique SOC 2 readiness consultancy
  • Works with SaaS companies preparing for audits
  • Delivers policy review, remediation guidance, and audit support

The Challenge

  • Clients arrived with existing policies but unclear compliance coverage
  • Manual review was time-intensive and inconsistent
  • Difficult to prove which policy text supported which SOC 2 controls
  • Scaling delivery required hiring expensive reviewers

How They Used CMAI

  • Uploaded known “baseline compliant” policies
  • Submitted customer policies through CMAI API
  • Mapped policy text to SOC 2 CC controls automatically
  • Compared baseline vs. customer control coverage
  • Generated missing-control reports and targeted policy recommendations

Implementation Pattern

Policy Docs → CMAI API → SOC 2 Control Coverage JSON → Consultant Report + Remediation Plan

Results Delivered

  • Weeks → Hours for policy review cycles
  • Objective Gap Analysis instead of subjective interpretation
  • Scalable Delivery Model across multiple clients per month

Why This Was a Fit

They needed a repeatable way to validate policy coverage and generate defensible outputs without expanding headcount.

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Drop-In Compliance Annotation (Universal Pattern)

CMAI is deployed as a stateless API inside existing pipelines to automatically tag findings, policies, and questionnaires with structured control mappings—without requiring platform migration or centralized data storage.