White-Labeled Compliance Intelligence for MSSP Platforms

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Customer Type: MSP/MSSP With Proprietary Delivery Platform

Primary Framework(s): SOC 2 / ISO / HIPAA / PCI

Workflow Type: Embedded Compliance Dashboards

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Customer Profile

• MSSP with proprietary client portal and reporting platform
• Wants to add compliance dashboards without building compliance team
• Needs multi-tenant scalability and white-label output

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The Challenge

• Compliance framework maintenance is expensive and ongoing
• Clients demanded multiple framework views of the same data
• Building in-house mapping logic would require specialists
• Framework changes would require constant updates

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How They Used CMAI

• Integrated CMAI into ticketing and reporting workflows
• Annotated findings with control mappings automatically
• Built framework toggle views in client portal
• Generated audit-ready reports aligned to required standards
• Delivered compliance dashboards as a bundled premium feature

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Implementation Pattern

Client Findings → CMAI API → Multi-Framework Mapping → White-Labeled Portal + Reports

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Results Delivered

• ‍Compliance Feature Differentiation without internal compliance R&D‍
• Increased Retention through sticky reporting features‍
• New Recurring Revenue through compliance service add-ons

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Why This Was a Fit

They needed compliance intelligence that could be embedded and scaled across tenants, without becoming a compliance research organization.

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Drop-In Compliance Annotation (Universal Pattern)

CMAI is deployed as a stateless API inside existing pipelines to automatically tag findings, policies, and questionnaires with structured control mappings—without requiring platform migration or centralized data storage.

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