CASE STUDY

Making GRC/Compliance Platforms Actually Automated

Customer Type: Enterprise Insurer / Financial Services Company

Primary Framework(s): SOC 2 + ISO + PCI DSS + SOX

Workflow Type: Findings + Policies → Control Mapping → GRC Platform Import

Customer Profile

  • Global Fintech operating across multiple regulated markets
  • Compliance team managing many frameworks simultaneously
  • Uses a leading GRC platform for audit workflows and reporting
  • High volume of security findings from scanners, cloud tools, and endpoint tooling

The Challenge

  • Findings had to be manually entered into the GRC platform
  • Each finding required manual control tagging by a compliance analyst
  • No automated interpretation of finding context (“password issue” still required a human)
  • Manual cross-framework mapping multiplied effort dramatically
  • Policy documents required slow, manual review to determine control coverage
  • Questionnaire responses still required manual “can we answer yes?” evaluation

How They Used CMAI

  • Sent scanner findings (EDR, vulnerability tools, cloud security tools) to CMAI
  • CMAI automatically mapped each finding to the relevant controls
  • Returned structured control tags ready for bulk import into the GRC platform
  • Used CMAI to map internal controls once → then expand across multiple frameworks
  • Submitted policy documents to CMAI for automated policy-to-control coverage analysis
  • Uploaded questionnaires to map requirements to existing controls and evidence

Implementation Pattern

Security Tools + Policies + Questionnaires → CMAI API → Control Mappings → Bulk Import into GRC Platform

Results Delivered

  • 60–70% reduction in manual evidence and finding categorization workload
  • Weeks → hours for cross-framework mapping and policy coverage analysis
  • Higher ROI on GRC platform investment by removing the “manual tagging bottleneck”

Why This Was a Fit

Their GRC platform was great at packaging evidence and managing audit workflows—but it couldn’t interpret evidence. CMAI became the missing intelligence layer that made the platform operational at scale.

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CMAI + Your GRC Platform = The Complete System

GRC platforms manage workflows, dashboards, and auditor collaboration. CMAI interprets evidence, maps findings to controls, and automates cross-framework mapping—so evidence arrives already structured.